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Today’s Webinar on Submittals

This afternoon I attended a great CSI Practice Group webinar. You don’t have to be a CSI member to be part of the Practice Groups. There are practice groups with free webinars for BIM, sustainability, specifying, product representation, and construction contract administration. For info on CSI Practice Groups: http://www.csinet.org/Main-Menu-Category/Communities-2109-14280/Practice-Group

Today’s Specifying Practice Group topic, presented by Dave Stutzman and Louis Medcalf, was “Submittals.” There’s one little tangent from the presentation that I want to elaborate on here:

On a recent project of mine, the lack of a submittal for the contractor’s proposed solution to an unexpected situation caused a problem. The contractor didn’t think that a submittal was required by the contract documents, and the architect didn’t realize that a submittal was required by the contract documents. The contractor could have saved himself some money and time, and could have saved the architect and the owner some time, if the contractor had just prepared a submittal for the architect’s review before proceeding with the work. (Oh, yes, some freshly-installed flooring underlayment had to be removed before the project could proceed. THAT was a waste of time and money.)

If something is added to a project, because of an unforeseen condition, everyone (architect, owner, contractor) often acts as if it’s the first time this sort of thing has ever happened. It’s not. Unexpected things happen all the time on construction projects, and that’s why we have standard processes to deal with them.

Anything that wasn’t originally in the project, but is part of the project now, is in the contract as the result of either a change order or a minor change to the contract. Whether it’s a moisture mitigation treatment for an existing slab, or a whole new roof assembly, whether it was initiated by an owner as a late addition to a project, or it was initiated by the contractor as a solution to an unexpected condition, or initiated as a substitution request because of a sudden product unavailability, it ends up in the contract as the direct result of a change order or a minor change (such as the type authorized by an ASI, Architect’s Supplemental Instructions). Even when the change results in no added cost to the owner, and even when its purpose is solely to repair a mistake made by the contractor, it’s a change, and it should be documented (and submitted on).

Architects and specifiers can make sure that the contract documents require submittals for things that weren’t originally in the project. Requiring submittals for items added to the project during construction is a good idea. In fact, requiring submittals for items added to the project during construction may be even more important than requiring submittals for things that were originally part of the design, since the new element wasn’t originally thought through along with the rest of the design. The contractor’s preparation of the submittal, and the architect’s review of the submittal, act as a double-check mechanism to help make sure that the added item will be appropriate.

If the architect is creating a new spec section as part of an ASI or Proposal Request, the architect should include in the specs a requirement for submittals – just as the spec sections in the original documents did. If the architect is modifying a spec section as part of an ASI or a Proposal Request, the spec section probably already calls for submittals. The architect needs to dictate those submittal requirements in the documents issued during construction.

Then, the architect just needs to make sure that the contractor provides the submittal required by the contract documents; the architect then just needs to enforce the contract documents.

We have typical processes that state submittal requirements for Substitution Requests and for contractor-generated Change Order Proposals. So the architect doesn’t need to reinvent a process; the architect just needs to enforce the contract documents.

If there’s a substitution request generated by the Contractor, the Division 01 spec section “Substitution Procedures” can include language that requires product data and samples to be submitted as part of the substitution request. MasterSpec’s master language already does this very well.

Contractor-initiated Change Order Proposals that are the result of unexpected site conditions are addressed in the Division 01 spec section “Contract Modification Procedures.” The MasterSpec version of this section includes some language for this, but more specific language could be added by the specifier.

When unforeseen site conditions pop up, people often panic, and rush through things, trying to find a solution quickly, to stay on schedule. Just remember – there are probably already processes for these situations in your contract documents, in Division 01 of the specifications. Do not ignore them. This is the worst time to throw out the rules.  Your schedule may suffer even more if you ignore submittal requirements. If the requirements for typical submittal info get written into the “rules” (Division 01) and are in there BEFORE unforeseen situations come up (before the contract is signed), it’s easier for the architect to enforce the submittal requirements. It can be difficult to extract a submittal from a contractor after a substitution request or a change order proposal has already been submitted and informally approved.

 

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The Fervor of a Convert (part one)

People who read this blog know that I’m a specifier, and therefore pretty technically-minded.  But many people don’t know that I haven’t always been technically-minded.  I migrated to the technical side of architecture from a place of relative technical weakness.  (I wasn’t utterly ignorant; I did know the actual dimensions of a 2 by 4.  Some architecture grads don’t.)

I first realized the importance of specifications when I started doing CA (construction contract administration) on the projects that I’d produced drawings for.  But it wasn’t until after I started preparing specifications myself that I started to learn and understand more about building technology, building science, construction detailing, and building codes, and finally started learning how to find out information about how buildings actually get put together. 

In hindsight, I realized that the technical weakness that I had when I was working as an emerging project manager and project architect was a pretty bad thing, though not uncommon.  That type of technical weakness is changeable, it is fixable – but it is NOT defensible.

In this blog, I try to write to the person that I used to be – the intern architect or architectural project manager or project architect who doesn’t fully realize the importance of building technology, building science, and construction detailing.

I have broadened my own focus in architecture.  Others can, too.  But they have to be open to learning about these technical things; they have to understand the importance of the technical before they can start drawing good construction details.  Only with good construction details can architects’ designs be executed the way they have been imagined.  The designer who can’t draw, or even recognize, good construction details that communicate to the constructor how to build his design will not be a good designer of anything but unbuilt work.    

I write so relentlessly about the importance of the technical things in architecture because I know what it’s like to not think they’re important.  I know the results of that attitude – embarrassing moments on the jobsite – because I used to have that attitude.  Now that I’ve become a more technical person, I see this issue from another side, and I see clearly that we can do better as a profession.

Looking back now on the early years of my career, I suspect that I had a number of opportunities to learn about building technology and construction detailing that I didn’t take advantage of, because I just didn’t realize the importance. I knew that there were things I needed to learn, but there were so many areas I needed to learn about.  I focused on some other areas of practice instead of on building technology.  I had to learn how to put together a set of drawings.  I had to learn how to communicate with engineers and general contractors.  I had to learn how to communicate with owners and potential clients.  I had to learn how to write proposals for fees and services.  I had to learn how to budget my hours on a project.  I had to get up to speed on new versions of AutoCAD when they came out.  All these things are important to the practice of architecture, and, of course, spending time on design is important, too.

But I have realized that when it comes to that stamp and seal, knowledge about building technology and codes is absolutely essential to the practice of architecture.  Our professional obligations mandated and regulated by governments, building owners’ expectations, and our obligations addressed in our owner-architect agreements and covered by our professional liability insurance, are related to building technology and codes more than to anything else about architecture. 

I am still learning about construction, codes, building science, and detailing.  We all are, because technologies and codes change – but I still feel like I am catching up to where I should be on these issues, because I still have to research a number of things on almost every project.  But I can catch up.  All of us can.

As a brand new intern architect, I didn’t know what specifications were.  When I first started doing project management, I barely comprehended that specs and drawings were supposed to work together.  Then when I started doing CA on projects, the importance of specifications hit me like a bomb.  And now I’m a specifier.  We all start somewhere.  Regardless of the starting point, and regardless of the career destination, architects who want their constructed buildings to look like the designs in their minds must understand building technology.

When I graduated with my Bachelor of Architecture degree, I knew that there was a lot I would need to learn on the job.  But I didn’t realize how much there was to learn, and I didn’t realize which things were most important.  One reason I write this blog is to tell others the things that I now realize that I should have been trying to learn earlier in my career. 

For more about that degree, see Part Two of this post, coming later this week.

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Please. Stop the Reinvention Talk.

You may have seen the latest in the Reinvention Discussion – it’s an article on the DesignIntelligence website by James P. Cramer, called “Competing for the Future.” It starts out by intoning “Beware the unimaginative and the Luddites who portend the end of the profession, and open your mind to a future of relevant possibilities.” 1

Please.  Stop the Reinvention Talk, or do a better job of convincing me that the profession of architecture must be completely reinvented.  I am willing to listen, but I’d like to hear ideas that are more concrete than those I’ve read so far.

I am not a Luddite.  I am not unimaginative.  I am probably a cynic, but I do offer solutions (skip to the bottom for solutions).  The profession of architecture needs revitalization, not reinvention.  

Owners (the people who need buildings built) still have the same needs they have always had; owners need some entity to listen to and interpret their needs and ideas for their buildings, and to translate those needs and ideas into instructions to build the buildings.  Although technology has changed many things in the last several centuries, this particular need of owners has not changed.

Architects are the people who are best qualified to interpret the needs of owners and turn them into models, perspective drawings, diagrams, and plans that help owners explore and confirm their needs.  Architects have been the people who are best qualified to produce the drawings and specifications that serve as the instructions to build these buildings.  Notice that there are two parts to this; these are two of the fundamental components of being an architect.

Architects are no longer the only people fulfilling the needs above.  Owners are relying less and less on architects for all their needs (programming, master planning, schematic design concepts, placemaking, design development, construction documentation, guidance during bidding or negotiation with a contractor, and construction contract administration).

Some architects are not able to effectively meet these needs.  Other entities have stepped in to fill the voids.  (These others include, but are not limited to, “placemakers,” green building consultants, and Construction Managers.) 

We architects don’t need to reinvent ourselves as something else, and try to sell owners on something new that they may not need or want.

If we architects want more work, we must do a better job of meeting the needs that owners already have, that we used to meet, and no longer do. 

Owners’ needs haven’t changed – the profession of architecture has.  We have stopped being able to most effectively meet all of the needs of owners.  Some may argue that owners have additional needs, over what they used to have.  Some will argue that buildings are more complicated than they used to be, and we need more help.  These things are true.  But architects can get that help from consultants and keep it all under the umbrella of the design team – we don’t have to get that help from the contractor part of the team.  We have to prove our value to owners, and they will stop looking elsewhere for the services that we have traditionally provided.    

The Construction Specifications Institute can help architects meet the all the needs of owners that architects used to meet.  As I’ve mentioned here before, CSI’s Construction Documents Technologist program is a good start.  The CDT program can help architects develop a better understanding of the construction process, better construction contract administration skills, better construction documentation abilities, and better means of communication with the contractor on projects.  This is basic stuff, people.  This is stuff that architects used to consider to be of primary importance… and then they didn’t… and then other people started doing the work that architects used to do…

Notes:

___________________________________________________________________________________

1.  Here’s that article on the DesignIntelligence website: http://www.di.net/articles/archive/competing_future/ 

 

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Facilitating Competitive Bidding for Construction Products

Architects and interior designers often make carefully coordinated selections of products based solely on their appearance.  Many of the products so thoughtfully selected have no equal – nothing else has quite the same appearance, and if a different product with all the same characteristics (except for color) were used, the carefully coordinated color scheme would be ruined.

In these cases, a sole-source product is specified, and no substitutions are allowed.

Is this important?  Sometimes, yes, it’s important.  Ask this question another way:  Is this important to the Owner?  Has the Owner actually charged the Architect with creating a unique look that is decided upon early in the project, and cannot be changed?

Why does this question matter?  When only one product is specified, and no substitutions are allowed, the supplier of that product sometimes increases the price, and may decrease the level of service.  This price increase is passed on to the Owner.  A decreased level of service (due to a lack of incentive to keep people happy, since the deal is already done) may cause schedule problems during construction.  The Owner may be paying a heavy premium for the luxury of selecting colors during design.    

Sometimes only a very specific plastic laminate will be acceptable to the Owner, because of specific furniture finishes that they’ve contracted for separately.  Sometimes only specific ceramic wall tiles and solid surface countertops will be acceptable to the Owner, because of a corporate identity they must maintain.  In these cases, the direction not to allow competitive bidding has come from the Owner.

But sometimes, the Architect, for his own reasons, is trying to create a very specific look that can only be achieved with one manufacturer’s tinted glass color (although 2 others may make a similar color with the same performance characteristics).  Does the Owner care about this extremely specific appearance?  Maybe not.  Has the Owner been notified that the choice of one specific manufacturer’s color of glass may increase his construction costs, for the benefit of the Architect’s portfolio?  …  [Crickets]…  Probably not.

When the Owner doesn’t have product preferences, if we, as design professionals, are to best serve the interests of the Owner, we should encourage competitive bidding, by specifying several acceptable products.

 

 

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Architects, Take Back the Reins

Things are looking dismal in our profession.  We have lots of bad buildings in the U.S.  We have record numbers of unemployed architecture professionals, and many of the firms that do have work are getting lower fees for their services.  Architects seem to be respected a little bit less every decade by owners and contractors.

And, every decade, a higher percentage of design and construction projects seem to be led by the contractor team.

Yes, there’s a connection.  More contractor-led projects lead to more badly-designed buildings, lower fees for architects, less stability for architecture firms, and less respect for architects.

If we want better buildings to make up our built environment, if we want to be proud to be architects, and to be able to support our families on our salaries as architects, we need to change some things about how architects practice.  Once we make those changes, we can get back to being the leaders in the design and construction process, and we will have better buildings in the U.S.

Forget about this horrible recession for a minute.  I know it’s a big factor in our situation now, in February 2012, and it’s the reason for all the unemployment.  But just think back to 2007 or so, when the economy was fine.  Even then, we had a bunch of problems that we have now:

  1. We have intern architects clamoring for the right to call themselves “architects” without having to take those pesky Architect Registration Exams.
  2. Architecture school costs students more money every decade, yet, every decade, teaches them less that will help them in their practices as architects.2
  3. We have architecture firms recommending Construction Manager as Constructor project delivery to owners.3  We have contractors leading most Design/Build projects, and architects who are happy to partner with them. 4  Essentially, we have more contractor-led design projects than we did a few decades ago, and architects have played a part in letting this happen, and as a result, we have more bad buildings.
  4. We have some architects who don’t understand owner-contractor agreements, and who don’t know what the project specifications say, administering the contract for construction on design-bid-build projects.  They get led around by the nose by contractors, and are not providing to owners the services the owners expected and contracted for.  The owners get less value than they should, and therefore the owners have less respect for architects.
  5. We have some architects who don’t know much about building codes, building technology, and construction detailing, yet who are producing documents that contractors are supposed to build from.  So we get some building designs that are really poorly executed in construction, and look like junk in a few years.
  6. We have some guys who call themselves construction managers poorly managing the documentation part of bidding and negotiation with their subcontractors, and architects who don’t even recognize how poorly the owner is being served.  The architect who doesn’t know much about procurement and contracting, and doesn’t know much about construction, serves very little purpose to the owner on a construction manager project, whether the CM is a good one, or just someone calling himself one.

The more we have design decisions made by contractors (who are driven by costs), the more badly-designed buildings we will get, and the less the public will think that design matters.  The less good design people see, the less they think they need it in their world, and the less they’re willing to pay for it, and the more buildings will be built for the lowest price possible, and the more contractor-led projects we’ll have, and the more bad buildings we’ll have, and the fewer practicing architects we’ll have.  This is bad for our built environment and bad for our profession.

The more students, emerging professionals, and licensed architects focus on design (the way the building is intended to look) to the exclusion of the technical stuff (the instructions to the contractor for achieving the design intent – the specifications and the construction details), the more we will back ourselves into the corner of having to rely on contractors to design the details.  At that point, owners may be pretty easily persuaded by contractors that it’s just a short jump from designing all the details to designing the whole building.

The more architects focus on design, and the less they work on improving their knowledge of construction documentation, construction details, building technology, construction specifications, agreements, and construction contract administration, the more work (including design work, starting with the detailing) will have to be handed over to contractors, which will lead to more bad buildings in our world, lower fees and less respect for architects, and less value to building owners.  It’s counterintuitive, but the more architecture schools and architecture firms focus on design (and ignore the technical stuff), the more bad design we’ll see in the world.  The focus on design to the exclusion of the technical stuff is counterproductive; we’re “designing” ourselves right out of our traditional scope of work.    

Architects need to take back the reins, and keep a firm grip on them.  Here’s how:    

  • Architects need to understand that part of their job is to interpret the code and incorporate the code requirements into the project documents.
  • Architects need to understand what they are drawing, and need to have a good feeling for how the building and their details will actually be constructed.
  • Architects need to understand that the specifications are contract documents, too, and are complementary to the drawings.
  • Architects need to understand that they are responsible, (according to the code, and according to their owner-architect agreements) for coordinating the work of all the design disciplines.
  • Architects need to get better at construction contract administration – they need to understand construction contracts and Division 01 of the specifications as well as the technical sections.

In order to get the chance to produce good designs, architects have to get back to understanding, and properly drawing, the construction details, the way architects used to (before they started handing this architectural work over to contractors).  In order to get to work on building designs that are executed well in construction, architects must get back to the basics of understanding building technology, thorough product research, specifications writing, good construction contract administration practices, and good agreements that include fair compensation and appropriate allocation of risk.

Architects need to think about their work in a different way. 

Of course, there are good architects whose firms are doing everything they should be.  And there are good construction management firms who are true assets to projects.  With good architects and good contractors, good working relationships between architects and contractors are possible, and are happening right now.  And the owners are often getting a good value.  But architects don’t have to have contracts with contractors, or give away work to them, or go along with them to the detriment of the owner, in order to get along with contractors.  Good contract documents (clear, concise, correct and complete drawings and specifications) and an understanding of roles and responsibilities during construction are the appropriate foundation for good working relationships between architects and contractors.

The Construction Specification Institute can help architects improve their practices. CSI’s certification programs can help architects develop a better understanding of the construction process, better construction contract administration skills, better construction documentation abilities, and better means of communication with the contractor on projects.

If we don’t change the way many firms are practicing architecture right now, I see a future with fewer practicing architects, even lower fees, more poorly-designed buildings, more poorly-constructed buildings, and less respect for architects.  If architects don’t get more technical, but keep focusing on design instead, we’ll actually end up with less good design in the world. 

Notes:

____________________________________________________________________________

  1. Check out “Architect” magazine’s article “The 50-Year-Old Intern.”  http://www.architectmagazine.com/architects/the-50-year-old-intern.aspx  Remember, “Architect” is “The Magazine of the American Institute of Architects.”  The article actually asks, “Does Licensure Matter?”  Also check out this article by John Cary published in the online magazine “Good”: http://www.good.is/post/why-architecture-s-identity-problem-should-matter-to-the-rest-of-us.  Even though they work in architecture firms, many emerging professionals don’t know what it means to be an architect.  This dilutes the respect that the public has for architects.  The International Building Code requires documents to be submitted for permit by a “registered design professional in responsible charge”, who is “a registered design professional engaged by the owner to review and coordinate certain aspects of the project, as determined by the building official, for compatibility with the design of the building or structure, including submittal documents prepared by others.”  I can’t imagine this requirement changing anytime soon.  This person can be an engineer or an architect.  It’s best, for our built environment, to have this person be an architect.  It’s best if this architect is directly hired by the owner, instead of by a contractor who is part of an alternative project delivery team.  On most buildings, design professionals can’t submit for permit if they aren’t licensed.  You can’t lead if you’re not licensed.  Students and interns need to understand this, and the public needs to understand this.
  2. One thing I learned really, really well from my 2 summer internships and my 5 years in college (the whole first half of the 1990’s) was that I didn’t know much, and that I had a lot that I needed to learn after graduation, during my internship.  This is a concept that many of today’s emerging professionals seem to be unable to grasp.  I suspect that they are not being taught this in school, and I think this has something to do with the lack of experienced professionals who are teaching in architecture schools.  The National Architectural Accrediting Board “2010 Report on Accreditation in Architecture Education” tells us, “Of the total number of assistant, associate, and full professors, 934 (29.4%) are registered to practice in a U.S. jurisdiction.”  Less than a third of faculty in accredited architecture schools are licensed!  Only 25.9%, about a quarter, of full professors are actually licensed.  This report can be found on this page.
  3. When you don’t know much about construction or the technical parts of architecture, doing construction management project delivery method takes some of the pressure to figure out how to meet the owner’s budget off the architect.  Having the Contractor’s input during preconstruction seems to take some of the risk out of the project for the architect.  I know how it feels.  When I was a project manager in an architecture firm, I knew that there was a lot I didn’t know.  I was so relieved to find out that a large project that I was managing was going to be a Construction Manager as Constructor project.  That project wrapped up in 2000.  (I haven’t been happy with a CM as Constructor project since 1999.   You do the math.)  The fact is that if you don’t really know what you’re doing, and the CM gives you no preconstruction input, but you were counting on it, you’re in bad shape.  And the truth is that your actual liability as an architect doesn’t change if the contractor is a CM as Constructor.  Take back the scope of architecture work that should be yours – do design-bid-build project delivery and hire a good estimator as your consultant to help advise you on designing to the owner’s budget.
  4. When the contractor is the entity who has the agreement with the owner, well, the contractor is your client.  Wouldn’t you rather work for the owner, whom you may be able to convince to implement good design, rather than work for the contractor, who is almost always going to make design decisions driven by the dollars?  When architects don’t have a direct relationship with owners, and serve only as the contractor’s consultant in order to produce a permit set for the contractor, respect and fees for architects get chipped away at, and get progressively lower.
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Responsibilities of a Project Manager – One for Your “Don’ts” File

I have a “don’ts file.” It’s a folder on my computer that contains digital photos of construction detail failures and poor construction detail executions. All of these things that I write about in this post would belong in there, if photographing them were a possibility… 

Instead of just blowing off steam about bad project management things I’ve seen, I’m trying to be constructive here, and give advice.

When you’re the architecture firm’s Project Manager on a project, don’t make your consultants beg for sets of as-issued bid documents or permit documents or progress sets. Especially if you’re not actually sending hard copies, and are only issuing PDFs, issue them to your team right away. Issue complete sets of exactly what was issued to the Owner or Bidders. Your team needs them for coordination and reference.

When you’re the Project Manager, don’t assume that everyone else will review those documents after you give them to them, and will fix any problems and do all the required coordination among themselves without being prompted or without even saying anything to you. YOUR job is to COORDINATE the work of all the rest of the team. YOU are the point person that all communication among all other team members is supposed to flow through. AIA documents indicate this1, and even the International Building Code requires this2. I, personally, as the specifications consultant, always review the set after it’s been issued, to see what coordination items I need to be involved in, but not all your consultants will always do this. YOU need to review their documents and make sure the work of everyone is coordinated.

When the Owner has a technical guide, or a design and construction standards document, that the design team is supposed to follow, don’t assume that the spec writer is the only person who is supposed to be familiar with the information in that document. More than almost anyone else, the Project Manager needs to be familiar with the Owner’s guide document. Everyone on the team needs to refer to the Owner’s guide, just as everyone on the team needs to refer to the governing codes, before getting very far on any part of the project.

I know, I know, I’m always writing about how great product reps are, and how they’re the people with the most technical knowledge about their products, but you’re the person with the most knowledge about YOUR PROJECT. So, when you’re working with a product rep, and the product rep writes a spec section for you, don’t just pass it on to your spec writer without reviewing it first. Your product rep may have written that spec section with your project in mind, in which case you would just have to review it to make sure it’s meshing with your design intent and your drawings.  But your product rep might NOT have written it with your project in mind… in which case you need to talk to the rep before your spec writer gets into that section and asks you a bunch of questions such as “Did you change the design of … since the last issue?” “Does our project still have … in it or did you get rid of that?” “Did you give the product rep my spec section from the last issue when you sent him your drawings, or did he start the spec section from scratch, without knowing any of the answers to the questions I already asked you?”

If the Owner adds scope to your project, don’t try to fit it all in to the old schedule – get a schedule extension, or don’t add the new scope. If the Owner adds scope to your project AFTER THE PROJECT HAS ALREADY GONE OUT TO BID, get an extension for the bidders, as well as for yourself.

During the last week before construction documents go out to bid, don’t come up with new products to add to the project at the last minute, and try to sell the Owner on these new things, and get the design team working on incorporating them into the documents, only to have the Owner finally, definitively, say that, no, they really don’t want it in their project. Because now you’ve wasted all your precious document coordination time on adding something new, just to delete it right before issuing…

Don’t just forward every email to your team without reading the emails first and deciding whether 1. they’re correct, 2. they’re applicable, 3. the people you’re sending them to need them.

Don’t assume that just because the Owner is providing and issuing the Procurement and Contracting Requirements, including the General Conditions, nobody else needs to see them or to know what they are. Your spec writer needs them in order to properly prepare Division 01, and you ought to be interested in them, too… They spell out an awful lot of your responsibilities, and the General Conditions of the Contract for Construction are usually part of YOUR firm’s contract, too, since they’re usually incorporated into YOUR agreement with the Owner, by reference.

When you’re the Project Manager, don’t assume that your boss coordinated all the agreements between you and all your consultants, and made sure that between your team and the Owner’s direct consultants, everything that needs to be covered is covered. It might not be, and you’re the person most likely to identify the gaps. Ask your boss for copies of all your firm’s agreements with consultants, and with the Owner, so you know what everyone’s supposed to be doing. And, if the Owner has separate consultants doing part of the design work, or separate contractors doing part of the construction work, don’t assume that the Owner is properly coordinating everything that needs to be coordinated. Unless there’s a Construction-Manager-as-Advisor involved, the Owner probably ISN’T properly coordinating everything.

Sometimes your spec writer might sound bossy when making suggestions. To some people (or from some people) these suggestions might sound like orders. They’re not. You’re in charge. Your spec writer is just another consultant, even if the spec writer is an architect, too. Don’t think that just because the spec writer is giving you professional opinions about what you may want to do in certain situations, that we’re trying to manage your projects for you. We’re not. It’s just that we see more projects than you do, and we look at your drawings in a different way than you do. You should listen to your spec writer, but don’t forget, you’re the manager of your consultants (within the scope of our agreements, that is).

And no, I didn’t make any of this up.

We all have to start somewhere, and we all make mistakes. But architecture firms need to provide better mentoring for project managers.

Notes:

  1. The AIA C401 Standard Form of Agreement between Architect and Consultant says “Except as authorized by the Architect, all communications between the Consultant and the Owner, Contractor or other consultants for the Project shall be forwarded through the Architect.  The Architect shall be the administrator of the professional services for the Project, and shall facilitate the exchange of information among the Owner, Consultant and other consultants as necessary for the coordination of This Portion of the Project.”  The AIA B201 Standard Form of Architect’s Services says “The Architect shall coordinate its services with those services provided by the Owner and the Owner’s consultants.”  The AIA A201 General Conditions of the Contract for Construction says “…the Owner and Contractor shall endeavor to communicate with each other through the Architect about matters arising out of or relating to the Contract. Communications by and with the Architect’s consultants shall be through the Architect.”
  2. The International Building Code 2009, in Chapter One, Section 107.3.4 says “the building official shall be authorized to require the owner to engage and designate on the building permit application a registered design professional who shall act as the registered design professional in responsible charge. If the circumstances require, the owner shall designate a substitute registered design professional in responsible charge who shall perform the duties required of the original registered design professional in responsible charge. The building official shall be notified in writing by the owner if the registered design professional in responsible charge is changed or is unable to continue to perform the duties. The registered design professional in responsible charge shall be responsible for reviewing and coordinating submittal documents prepared by others, including phased and deferred submittal items, for compatibility with the design of the building.”  That registered “design professional in responsible charge” is someone from YOUR OFFICE.  Maybe even you.  Your office is supposed to review and coordinate the documents of everyone on the team before submitting to the building department.
Unknown's avatar

THIS Is Why We Do DRAWINGS!

I can’t even count how many times people have told me about construction projects gone wrong.  Most of the projects I hear about are small commercial or residential projects that involved finishes only, and didn’t need permits, so didn’t have good construction documents.

Every time the storyteller is finished, I say, “THIS is why we do DRAWINGS” or “THIS is why we write SPECS!” 

It’s good to hear these stories; it’s always efficient to learn from others’ mistakes.  But I hate seeing the frustration on people’s faces, and hearing the anger in their voices, especially since most of these situations could have been prevented by issuing better construction documents.

The other day, while on vacation in a warm place, I sat by a pool supervising my 6-year-old.  I overheard a woman telling 2 of her friends about a project in her home – a tile job that the installer had botched.  The 3 types of tile that the homeowner had supplied were intended to be installed in horizontal bands – a band of one color at the bottom of the wall, with a band of the second color above that, capped by a band of the third color.

The homeowner left home for a while after the installer began work, and she came back to find the project nearly completed, and totally wrong.  The tile had been installed in vertical stripes instead of horizontal bands.

She was so indignant as she told her story.  I was marveling about how an installer could have screwed up so badly; I was thinking that he must have completely ignored the drawings.  One of her friends said, “Well, maybe you didn’t get it in writing.”  She assured them that she HAD gotten it in writing… and it slowly dawned on me that the intended tile pattern was described in WRITING, and not shown in a DRAWING.  The situation was totally different than I’d initially assumed; the homeowner had communicated the design intent to the installer in a completely inappropriate way.  And I started feeling really sorry for the installer who was the victim of a totally preventable miscommunication, and as a result, probably lost money on the job. 

The written word can be interpreted in so many ways when it comes to things like tile patterns!  THIS is why we do DRAWINGS.

Properly-annotated construction drawings have been proven to be the most effective way to communicate the desired results for the appearance of visually important components of a construction project.  Written descriptions alone, or worse, verbal descriptions alone, of the desired results for a project (no matter how small) are ineffective.  Drawings alone, without proper notes, are not as effective as they could be.

People interpret different types of communication in different ways.  For the purpose of construction, verbal communications leave WAY TOO MUCH room for many different interpretations.  Written communications alone leave too much open to different people’s interpretations.  Drawings and other images are pretty good at communicating the desired results.  But a combination of properly-annotated drawings, project specifications, and project procurement and contracting requirements, is the best way to demonstrate the expectations for construction.

So how do you, as a design professional, know what properly-annotated drawings or good project specifications for your project are?

As you gain more insight into the different ways your documents may be interpreted by the people bidding, estimating, or constructing your project, you will gain a better understanding of how to properly prepare these documents.

There’s SO MUCH to learn – all of us in the construction industry are constantly learning (or should be).  Much of this knowledge can ONLY be gained through experience, but not all of it has to be.  A really good way to learn about how your documents may be interpreted by the users is to prepare for a CSI certification exam, starting with the CDT (Construction Documents Technologist) exam.

The more you know, the more you can learn; once you have built up a good foundation of knowledge and understanding, you will find that you can learn FASTER and you can learn MORE than you could before.  If you have a little bit of experience working in an architecture firm, you can study for and pass the CDT exam.  Preparing for and passing the CDT exam can be a shortcut in building this foundation of knowledge and understanding.  You may already have a good foundation, built up from your years of experience.  Take the CDT exam and supplement your experience; at the very least, it’ll be a good review, and there’s a chance that you may find out you have some gaps in your knowledge base. 

When I took the CDT exam, I discovered gaps in my knowledge base – and filled them in!  I also realized that not all those lessons learned the painful way, through experience, had to be learned that way… I wish I’d taken the CDT exam earlier than I did.

If you’re already a CDT, take an Advanced Certification exam (Certified Construction Contract Administrator, Certified Construction Specifier, or Certified Construction Product Representative).  It’ll be a good review at the very least.  Or, it could turn out to be a refresher for you; you may have been doing things a certain way for years, and maybe some things have changed in the way people are interpreting your documents!

Even when documents for a project are good, I still hear construction-gone-wrong stories.  No construction project is perfect, but when the documents are clear, concise, correct, and complete, all members of the project team (Owner, Design Team, Contractor) have the opportunity to determine what’s expected, and therefore, an opportunity to do their best work.  CSI’s certification exams can help you be a part of the group working on IMPROVING construction communications, and reducing the number of those silly construction-gone-bad stories people are always telling me.

General CSI Certification Information: www.csinet.org/certification

Registration link:  https://webportal.csinet.org/Conference/RegistrationProcessOverview.aspx?id=80

  • Exams will be offered April 2 – April 28, 2012, in the U.S. & Canada.
  • Early registration deadline: February 2, 2012
  • Final registration deadline: March 2, 2012 

CDT Information

General information about the CDT exam: www.csinet.org/cdt

  • Cost Before Feb. 2: $235 (member) $370 (non-member)
  • Cost after Feb. 2: $295 (member) $430 (non-member)
  • Cost for qualified students: $105

The CDT exam is now based on the CSI Project Delivery Practice Guide: www.csinet.org/pdpg

Advanced Exam Information

Cost of an advanced exam:

  • Before Feb. 2:  $275 (member) $410 (non-member)
  • After Feb. 2: $340 (member) $475 (non-member)

CCS information: www.csinet.org/ccs

CCCA information: www.csinet.org/ccca

CCPR information: www.csinet.org/ccpr

  • This is the last year this exam will be based on the Project Resource Manual (www.csinet.org/prm)

You don’t have to be a CSI member to register for an exam – I wasn’t! – but if you join first, you get the member discount! www.csinet.org/joincsi

Unknown's avatar

Architects, Let’s Get on the Same Page

Tara Imani’s excellent, passionately-written blog post, “Architecture – A Profession at War with Itself,” inspired me to comment, and then to take my comment and turn it into this blog post. 

Tara asks “Do you think it is important for Architects to be on the same page in order to take our profession to the next level?  If so, why?  And, on which issues must we find consensus?”  The post then goes on to identify a number of areas where architects disagree.   http://www.indigoarchitect.com/2011/11/10/architecture-a-profession-at-war-with-itself

Disagreement is a wonderful thing, which can test and temper individuals’ own arguments, and then shape a group’s stronger argument.  When a few members of a group disagree and argue and write and rant, the failings and weaknesses in the individual members’ arguments get exposed and culled out, and the main points get sharpened, and the group can bring a stronger argument to the table. 

Ultimately, architects do need to be on the same page about many things, so that our profession can be strengthened instead of being fragmented.

I feel the same sense of urgency to help strengthen our profession that Tara feels, and I know that many, many other architects do, too.  But not enough architects realize that we have a problem in the profession

Tara included a fantastic “Starter List” of issues that architects disagree about.  The following is the area that I, personally, feel called to act on:

“Learning how buildings go together” vs “Continuing to be the brunt of behind-your-back jokes as you leave the construction site or hang up the phone after a CM calls you for clarification of a detail.” 

This is the one issue that I feel that architects really, really need to be all on the same page about – we need to dedicate ourselves to learning how buildings go together, and we need to dedicate ourselves to teaching emerging professionals how buildings go together.  We shouldn’t need to argue among ourselves about this particular issue to get on the same page.  I think that the disagreements, or the different placement of priorities, about this issue (understanding construction technology), stem from a place of ignorance, rather than strong opinions. 

I come to this strong feeling (my unbending opinion that architects all need to agree that architects need to understand construction technology) from a place of not having known how buildings go together, and recognizing that as a weakness in myself.  I had this weakness not just before architecture school, not just after architecture school, but even after a number of years of working in architecture.  I had a lot of questions, and didn’t know where to go to find the answers.  I knew there were things I didn’t even know enough about to know what my questions were.  Now I write project specifications as a consultant to other architects, and I know way more about how buildings go together than I used to, and I know how to go about finding the answers to the questions I have. 

What many, many architects don’t seem to fully recognize is that architects are part of the construction industry.  The construction of buildings is the execution of our designs.  Our job, the job that we’re licensed to do as architects, is to prepare Construction Documents and to Administer the Contract for Construction.  Yes, we design, also.  And that’s the first step.  And it’s a very, very important step.  But the biggest portions of our fees on typical projects come from the Construction Documents phase and the Construction Contract Administration phase.  Schematic Design and Design Development are practically all we learn about in architecture school, and some people think that’s all that architects do… even some architects think that.   

I am answering this call to action.  I will continue to strive to educate other architects about the importance of understanding construction technology, and the importance of the huge part of our job as architects that requires us to document our design intent through technical construction details in the Construction Documents phase.  I will also continue to strive to encourage other architects to pass on the message of the importance of this understanding to emerging professionals.

Unknown's avatar

Substitutions: Often a Quagmire, but CSI Can Help

I think there’s a big problem with the way substitutions are often handled, at least here in Colorado.

CSI has some great solutions – for example, 2 different substitution request forms, one for use during bidding, and one for use during construction.  Arcom’s MasterSpec has what I consider to be fairly decent language regarding substitutions, in Division 01.  But these solutions are often not implemented.

I think that “what we’ve got here is a failure to communicate” on several levels:

  • G.C.’s often fail to forward Division 01 on to bidding subs, so subs don’t know the requirements for substitution request submittals.  (They don’t even know that there ARE requirements for substitution request submittals.) 
  • Then the G.C’s try to push substitution requests through to the architects without the required information, since they didn’t receive that info from their subs.
  • Project architects often fail to enforce the specifications’ requirements about the information that is to be submitted with a substitution request.  Sometimes, that’s because they aren’t familiar with the requirements in their own project specifications. 
  • So the architects waste their precious bid-period time trying to verify that the proposed substitution is comparable to the specified system or item, doing the work that the sub ought to have done.
  • Owners seem to not understand that substitutions can’t appropriately be made in the blink of an eye, since the designed system took weeks to design and took everything related into account.
  • Back to the G.C.’s – during construction, they submit on non-specified items, or they just install them, because that’s what their subs gave their bids on, even though they weren’t acceptable products.  This happens when the G.C. didn’t verify that the subs’ bids were in compliance with the construction documents during bidding, and the sub didn’t know the proper procedure for getting a substitution request approved.

As a specifier, I sometimes add some language to the “acceptable products” list in each spec section that refers to the Division 00 section “Procurement Substitution Procedures” and/or Division 01 section “Substitution Procedures,” or if I have a Basis-of-Design product by one manufacturer listed, and a list of comparable manufacturers after that, I sometimes add language in each spec section that indicates that the contractor should “Comply with the requirements of Division 01 Section ‘Product Requirements’ for comparable product requests.”

But as with everything else, the project architect still has to know what’s in the specs (and then enforce the specs), the G.C. still has to comply with the requirements of the construction documents (and make sure his subs do too), and the Owner still has to understand that proposed substitutions have to be very carefully evaluated since everything was designed around the specified product.

I think this is where our work as CSI members lies – we should try to educate the rest of our industry about the roles that all parts of a project team play in this substitution process.

This post is a reprise of a comment I made on the Denver CSI website, in response to our Chapter President’s November post.  Check it out, and join the discussion!  http://www.denvercsi.org/journal/2011/10/17/november-2011-presidents-message.html

Unknown's avatar

Architects, CSI Is Not Just About Specs

Fellow architects, solutions offered by the Construction Specifications Institute take the brain damage out of communication in many phases of design and construction.  Also, taking advantage of the educational opportunities CSI offers can help you be a better architect.

The Construction Specifications Institute is not just about specs.  CSI offers formats and processes for the project team to use for many phases of a building’s design and construction, from Preliminary Project Description through Punch List.  (You don’t have to reinvent these things for your practice.)  CSI also offers educational programs about technical topics from building envelope performance to daylighting.

It’s fun, and fulfilling, to design.  It’s a great accomplishment to listen to a client’s needs and put solutions on paper in the form of a building design.  My favorite phase of design, when I worked as an architect, was design development.  The inefficient (in my eyes) schematic design process was out of the way, and the complicated construction documents phase was yet to come.  In DD, I didn’t have to detail things, and the client’s needs had already been taken into account in schematic design.  I could just focus on the big picture of the building itself, and coordinate and refine plans, elevations, and sections.  Fun!

But the practice of architecture is not all about fun with drawings.  Fellow architects, we are part of the construction industry.  Most of us don’t design “unbuilt work” on purpose.  Most of us are designing buildings for the purpose of getting them constructed.  When we produce construction documents, the end users of those documents aren’t our clients, and they aren’t magazine readers, they’re the people who are supposed to build a building from those documents.

The technical information that the contractor needs to know (in order to build your design) doesn’t all reside in that big book called the Project Manual.  An awful lot of the technical stuff needs to be drawn, in detail, on your drawings.  Architects (not just spec writers) need to understand the technical details of construction. 

It’s great to have a good-looking rendering.  But it’s better to have a design that gets executed really, really well in construction.  A building that lasts and looks good as it ages speaks well of its architect. 

Here’s how you get a great building, a great execution of your design:  First have good construction documents that clearly communicate to the contractor the technical details of your design intent.  Second, have excellent communication with the contractor throughout the construction phase.

CSI has solutions that help tremendously with construction documents and construction phase communication.  You don’t need to be a CSI member to take advantage of some of the things CSI offers, such as education, standards and formats, webinars, and construction industry news.  But membership opens the door to more benefits, such as networking opportunities and member discounts on the things I mentioned above.

If you’re considering joining CSI, this weekend is a good time to do so.  Right now, today through Monday, you get 20% off national membership dues.  (If you want to join your local chapter in addition, which you should to get the full benefit of CSI, that separate membership is still at the normal price.)  Here’s the scoop from CSI:

Join CSI by October 31 and pay only $192 for national dues — a 20% savings.

1.    Visit www.csinet.org/joincsi
2.    Select “Join Now”, and then click “Sign Up as a New Member”
3.    Enter Promotion Code 1220ARCH when prompted
4.    Click the “Add Discount” button

We recommend you also join a chapter, where you can attend local education sessions and networking opportunities (chapter dues are not included in this promotional offer).