Product Representatives Helping Architects… Or Not

A great way for construction product representatives to get to know architects and specifiers is by offering technical assistance in the form of reviewing specifications and details during the construction documents phase.

A great way for architects and specifiers to feel comfortable that they’re properly incorporating a particular product into the project design is to ask a person who represents that product for the manufacturer to review specifications and details during the construction documents phase. This is appropriate when there’s a specific product that the drawings are based on, a basis-of-design product.

This informal review process is great when it’s done right. No one can possibly know a product better than a good product representative. Knowledgeable product reps can be tremendous resources for the design team. Some reps observe construction and advise contractors on installation for purposes of warranties. Some do forensic work on their products. Many are very familiar with their products’ limitations and proper construction details and specifications.

Not all representatives are technical experts, though. A rep doesn’t have to be the most knowledgeable in order to be a good rep, but a good rep does need to know when to ask someone else for assistance with reviewing details and specs.

Architects, be suspicious if you’re told by a rep that all your specs and details “look great!”

Product reps, if you don’t have the technical knowledge to review specs and details in which your product is the basis-of-design, pass this work on to someone on your team who does have the know-how.

Manufacturers, make sure that your reps know who to turn to when they need technical info.

Fixing things during construction, rather than during the construction documents phase, is a lot messier and more painful for everyone involved.

Cheerleaders, Mentors, Colleagues

One of my biggest cheerleaders recently passed away. I never got to meet him in person, although we corresponded via email occasionally, and talked on the phone sometimes.

Ralph Liebing was 78 years old, but still worked every day. He was an architect and a specifier; he did the same work that I do. I subscribed to his weekly newsletter; he frequently commented on my blog posts. We often wrote about the same topics: construction specifications and the education and training of emerging design professionals. He had a long history of teaching in architecture and technical schools. We worked together on a volunteer effort for CSI, for a Building Technology Education Program.

Ralph encouraged me in my blog writing, and in our efforts on the Building Technology Education Program. He really reached out to me, sending me an occasional little quiz on some building assembly or another, telling me about his family, congratulating me on mentions in CSI publications, and emailing me the occasional “Have a great weekend,” or forwarded curiousity. I own 2 of the 11 textbooks that he authored. I tried to teach him a little about social media, updated him on Denver’s weather, and told him about my family.

He worked for an architecture and engineering firm; I am independent. I don’t work with other specifiers; I don’t even work with other architects in my office. This is part of why Ralph was so important to me. As an independent, I am on my own in my work. But when I joined CSI, I found that I’m not really alone. CSI brought me Ralph, and other people who have helped me along the way in my career.

I had been writing specs for over a year when I joined CSI. I knew about CSI, because I’d taken the CDT exam before I started writing specs.

When I started writing specs, I worked as an independent contractor to a specifications firm that had employees and independent contractors, but I did my work mostly at home. My kids were little, 2 and 4 years old. I hadn’t worked for 4 and a half years. My husband’s business was a major source of stress for me at the time. I was busy BEFORE I started working in specifications, but I fit the work in. CSI wasn’t emphasized by the spec writer I worked for, and joining a professional organization was NOT on my to-do list. I barely had time to sleep, sometimes.

After 8 months of being an independent contractor, I was fully on my own. One day, one of my clients mentioned something about my being “in the loop” with CSI, and I realized that I needed to GET in the loop in order to be my best at my work. I owed it to my clients. So I finally joined CSI, but it was months before I made time to get to a Chapter meeting!

After I started going to meetings, and meeting other CSI members, I quickly realized how important my CSI involvement is to my work. I’ve found a network of colleagues, with technical knowledge about construction, that is essential to me. I’ve been extremely lucky to find mentors in CSI all across the country who have offered me various types of challenging and rewarding opportunities that have helped me in my career. And I found a very special cheerleader in Ralph Liebing. Ralph was important to many other people in the same way. He will be greatly missed in our CSI community.

I never expected these relationships that I’ve found through CSI. These relationships are the main reason that CSI rocketed from being something I made myself find time for, to being something vital to my career.

Inconvenient Assemblies

I’ve dealt with some inconvenient exterior wall assemblies lately.

Although two recent projects had to comply with the 2012 International Energy Conservation Code, the nature of their exterior wall assemblies made achieving continuous insulation difficult in both projects, and made achieving a continuous air barrier difficult in one project. Energy calculations indicated that we did need continuous insulation on both; there was no getting around it.

In these projects, the insulation and air barriers were afterthoughts.

So the construction documents for both projects show some unusual applications of rigid insulation, and for one project, show an unusual application of an air barrier coating. It can all work, it can all meet the code requirements, but these situations may not be ideal for construction.

How did we get here? I believe that the exterior wall assemblies were dictated by the owner in one case and by the design-build contractor in the other case.

Owners and contractors aren’t required to be familiar with building codes. The person responsible for interpreting the building code and making sure that the construction documents comply with the code is the architect.

Whether the architect or someone else initially selects wall assemblies, the architect needs to verify code compliance, early in the project. And don’t forget that IECC! The earlier in the project that you take all code requirements into account, the more convenient for everyone, from architect to cost estimator to insulation installer.